Last updated: January 2025

93jili Privacy Policy – How We Protect Your Personal Data

At 93jili, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect from players in the Philippines, why we collect it, how we use it, and the rights you have over your own data. Reading this page takes just a few minutes and gives you full clarity on how your information is handled every time you use our platform.

Data We Collect How We Use It Your Rights Contact Us
Your data is never sold to third parties Encrypted connections on every page You can request data deletion at any time No marketing to self-excluded players Mobile-first security for Filipino players PHP transactions handled with full confidentiality Your data is never sold to third parties Encrypted connections on every page You can request data deletion at any time No marketing to self-excluded players Mobile-first security for Filipino players PHP transactions handled with full confidentiality

What Information We Collect and Why

1. Account Registration Data

When you create an account on 93jili, we collect the information you provide during the registration process. This includes your full name, date of birth, email address, mobile number, and your chosen username and password. We collect this information because it is necessary to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your player account correctly. Without this information, we cannot open an account for you or ensure that your account is secure. We may also ask for a valid government-issued ID at a later stage to complete identity verification before processing your first withdrawal. All registration data is stored securely and is never shared with unrelated third parties.

2. Financial and Transaction Data

To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials directly on our servers — payment processing is handled by vetted third-party payment providers who operate under their own security standards. We retain transaction records as required by applicable law and for the purpose of resolving any disputes that may arise. Your financial data is used solely for processing your transactions, detecting fraud, and complying with anti-money laundering obligations. We will never use your payment information for any purpose beyond what is described in this policy.

3. Gaming Activity Data

We collect records of your gaming activity on the platform, including the games you play, the amounts wagered, the outcomes of game rounds, and the duration of your sessions. This data is used to maintain accurate account balances, resolve disputes, detect unusual patterns that may indicate problem gambling or fraudulent activity, and improve the overall platform experience. Gaming activity records are also required for regulatory compliance and responsible gaming monitoring purposes. We may use aggregated, anonymised gaming data for internal analytics and product development, but this data cannot be used to identify you personally. If you request a self-exclusion or account closure, your gaming history will be retained for the legally required period before being deleted or anonymised.

4. Technical and Device Data

When you access 93jili through a browser or mobile device, we automatically collect certain technical information to ensure the platform functions correctly and securely. This includes your IP address, device type, operating system, browser version, and general location data derived from your IP address. We use this information to detect unauthorised access attempts, prevent account takeovers, and ensure that the platform is displayed correctly on your device. Technical data also helps us identify and fix bugs, optimise page load times, and improve the mobile experience for players across the Philippines. We do not use device data to build advertising profiles or share it with advertising networks. Logs containing technical data are retained for a limited period and then deleted in accordance with our data retention schedule.

Your Rights Over Your Personal Data

You are in control. Here is what you can ask us to do with your information at any time.

Right to Access

You have the right to request a copy of the personal data we hold about you at any time. We will provide this information in a clear, readable format within a reasonable timeframe. Simply contact our support team to make a data access request and we will guide you through the process.

Right to Correction

If any of the personal information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. You can update basic account details directly through your account settings, or contact support for changes that require verification. Keeping your information accurate helps us serve you better and process transactions without delays.

Right to Deletion

You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected. Please note that certain data must be retained for legal, regulatory, or fraud prevention reasons even after an account is closed. We will inform you clearly if any portion of your data cannot be deleted and explain the reason why.

Right to Object

You have the right to object to certain types of data processing, including direct marketing communications. If you no longer wish to receive promotional messages from 93jili, you can opt out at any time through your account preferences or by contacting our support team. We will action your request promptly and without any negative impact on your ability to use the platform.

Who We Share Your Data With

93jili does not sell your personal data to any third party, full stop. We share your information only with the service providers and partners who are strictly necessary for us to operate the platform — these include payment processors, identity verification providers, game software providers, and cloud hosting services. All third parties we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to law enforcement or regulatory authorities when required to do so by applicable Philippine law or court order. In the event that 93jili undergoes a business restructuring or acquisition, your data may be transferred to the new entity, and you will be notified of any such change in advance. We never share your data with advertising networks or data brokers.

Privacy Questions Players Ask Most

Quick answers to the most common data and privacy questions from our Filipino players.

No. 93jili does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with the service providers who help us operate the platform — such as payment processors and identity verification services — and only to the extent necessary for those specific purposes. All such providers are bound by strict data processing agreements.

After your account is closed, we retain certain personal data for as long as required by applicable Philippine law and regulatory obligations — typically for a period of five years for financial and identity records. Data that is no longer required for legal or compliance purposes will be securely deleted or anonymised. You may contact our support team to ask about the specific retention period that applies to your account data.

Yes, you can submit a data deletion request at any time by contacting our support team. We will review your request and delete all data that we are not legally required to retain. Where certain records must be kept for regulatory or fraud prevention reasons, we will inform you clearly and explain which data is affected and for how long it must be kept. We aim to process all deletion requests within 30 days of receipt.

Yes. 93jili does not store full card numbers or sensitive banking credentials on our own servers. All payment processing is handled by vetted third-party payment providers who use industry-standard encryption and security protocols. We retain only the transaction reference data necessary for account management and dispute resolution. If you have concerns about a specific transaction, please contact our support team directly.

We will only send you promotional communications if you have opted in to receive them during registration or through your account settings. You can withdraw your consent and unsubscribe from marketing messages at any time by updating your preferences in your account or by contacting support. Players who have self-excluded or requested a break from gaming will not receive any promotional communications for the duration of their exclusion period.

Questions About Your Privacy? We Are Here.

If you have any questions about this Privacy Policy or want to exercise your data rights, reach out to our support team at [email protected]. You can also visit our FAQ page for quick answers, or head straight to registration if you are ready to join thousands of Filipino players on 93jili.