At 93jili, we believe that gaming should always be a source of entertainment — never stress, never harm. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform so you can enjoy the experience on your own terms, at your own pace.
Every 93jili account comes with built-in controls so you decide how much time and money you spend on the platform.
You can set a daily, weekly, or monthly deposit limit directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed. This gives you a hard financial boundary that protects your budget no matter how exciting the games get. Lowering your limit, on the other hand, takes effect right away with no waiting period. We strongly encourage every player to set a deposit limit when they first register on 93jili.
It is easy to lose track of time when you are enjoying your favourite games. Our session time reminder feature lets you set an alert that notifies you after a chosen period of play — whether that is 30 minutes, one hour, or longer. When the reminder fires, you can choose to continue or log out and take a break. Keeping sessions short and intentional is one of the most effective habits for healthy gaming. You can update your session reminder preferences at any time through your account dashboard.
If you feel like you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a set period — from 24 hours up to several weeks. During a break, you will not be able to log in, place bets, or receive any promotional communications from us. Your account balance and history are safely preserved and will be waiting for you when your break ends. This tool is designed for moments when you simply want to step back without committing to a full self-exclusion. You can activate a break instantly from your account settings with just a few taps.
For players who feel they need a longer or permanent break, self-exclusion is available at any time by contacting our support team. A self-exclusion closes your account for a minimum period of six months and can be extended indefinitely upon request. During the exclusion period, we will make every reasonable effort to ensure you cannot open a new account on the platform. We will also remove you from all marketing lists immediately. If you are struggling with your gaming habits, self-exclusion is a serious and effective step — and our team will process your request with full respect and no questions asked.
Problem gambling can affect anyone. Here are some warning signs to watch out for in yourself or someone you care about.
Feeling the urge to keep playing in order to win back money you have already lost is one of the clearest signs of problem gambling. Losses are a normal part of gaming and should never be treated as debts to recover.
If you find yourself using money set aside for rent, food, bills, or other essentials to fund your gaming, this is a serious warning sign. Gaming should only ever be funded from disposable entertainment budget.
Feeling the need to hide how much time or money you spend on gaming from family or friends is a sign that something may be wrong. Healthy gaming is something you can be open about without guilt or shame.
Feeling irritable, anxious, or depressed when you are not able to play, or feeling a strong compulsion to return to gaming to improve your mood, are signs that gaming may be affecting your mental health.
Regularly playing for much longer than you intended, or finding that hours pass without you noticing, suggests that gaming is taking up more mental space than is healthy. Session reminders and time limits can help address this.
When gaming starts to take priority over time with family, friends, or responsibilities at work or school, it has moved beyond healthy entertainment. Maintaining balance in your life is just as important as any win on the platform.
If you recognise any of these signs in yourself or someone close to you, please do not hesitate to reach out. Our support team at 93jili is available to help you activate any of the responsible gaming tools on your account, or simply to listen without judgement. You can also seek independent support from mental health and problem gambling organisations operating in the Philippines. Remember — asking for help is a sign of strength, not weakness, and taking action early makes a real difference.
Contact our support team at [email protected] and we will respond as quickly as possible.
Common questions from Filipino players about staying safe and in control on 93jili.
Gaming at 93jili is meant to be fun, exciting, and always within your control. Set your limits, use our tools, and enjoy everything the platform has to offer with complete peace of mind. If you ever need help, our support team is just one message away.